Sales and Operations for Retail and eCommerce 

 

Ensure a seamless customer experience across every channel—online, in-store, mobile, or kiosk—with fully integrated systems.

 

Acumatica Retail Management is a unified platform to manage inventory, sales, fulfillment, and customer engagement across all channels.

Acumatica Retail Management delivers real-time insights across financials, customers, and inventory, built to support both B2C and B2B retailers. It streamlines operations, enhances decision-making, and enables seamless omnichannel experiences across online stores, physical locations, and marketplaces. Stay agile and responsive in a rapidly changing retail landscape.

 

 

 

Explore real-world success stories and reviews from Acumatica users.

 

 

Acumatica Retail Management has a long list of features that address the needs of retail and ecommerce companies, such as:

 

Feature	Description
GL, AP, AR, and Cash Management	Manage core accounting functions with integrated general ledger, payables, receivables, and cash flow tools.
AI-powered AP Automation	Automate accounts payable, expense processing, and detect anomalies with AI-enhanced insights.
Intercompany and Global Financials	Support for multi-entity, multi-currency, and global consolidation across your enterprise.
Payroll, Fixed Assets, and Project Accounting	Track employee payroll, asset depreciation, and financial performance on projects.
No-Code Reports, Inquiries, and Dashboards	Empower users to create reports and dashboards without coding or IT support.
Reduce Credit Card Processing Fees	Lower transaction costs through optimized gateway and payment processing options.
Process ACH Transactions	Enable secure electronic payments directly between bank accounts.
Electronic Funds Transfers (EFT)	Automate vendor and payroll payments via electronic banking formats.
Gift and Loyalty Cards	Support gift card programs and customer loyalty incentives both online and in-store.
QR Codes with Payment Links	Create QR codes to simplify customer checkout and payment collection.
Process Recurring Payments	Automate billing for subscriptions or repeat customer transactions.
Native WMS with Barcoding	Streamline inventory handling and warehouse tasks with integrated scanning.
Wave and Batch, Paperless Picking	Increase picking efficiency with wave and batch strategies and digital workflows.
Lot and Serial Tracking	Track inventory by lot or serial numbers for compliance and quality control.
Kitting with Disassembly	Create and break apart product kits to meet assembly and packaging needs.
Matrix Items	Manage items with variants like size, color, or style under a single SKU.
Connected Shipping Apps	Integrate with major carriers for rate shopping, tracking, and label printing.
Retail Point-of-Sale Apps	Enable in-store sales with POS apps that sync with inventory and customer data.
Connect Retail Hardware	Support barcode scanners, receipt printers, cash drawers, and payment terminals.
Shopify Plus and POS Connector	Sync products, orders, and customers between Shopify and Acumatica ERP.
B2B on Shopify Connector	Enable B2B pricing, account management, and portals on your Shopify store.
Amazon Marketplace Connector	Automate order imports, inventory updates, and customer sync with Amazon.
BigCommerce Connector	Link your BigCommerce storefront to financials, inventory, and fulfillment.
Other Storefront and Marketplace Connector	Connect additional online marketplaces and eCommerce platforms with Acumatica.

 

With Acumatica Retail Management and our specialized enhancements for the retail industry, we help you overcome your most critical challenges – streamlining operations and driving profitability.

 

Common issues we solve include:

• Disconnected sales channels across in-store, online, mobile, and marketplaces

• Poor inventory visibility leading to stockouts or excess stock

• Manual data entry and inefficient, error-prone processes

• Lack of real-time financials and performance dashboards

• Inaccurate or delayed order fulfillment

• Limited customer insights and fragmented CRM data

• Difficulty scaling operations across multiple channels or locations

• High credit card processing fees and limited payment options

• Lack of integration with eCommerce platforms like Shopify, BigCommerce, Amazon and Walmart Marketplace

• Inefficient returns and exchange processes across sales channels

 

Learn More…

• Explore Acumatica Retail Management capabilities.

• Services we provide for retail and ecommerce customers.

• View the many specialty applications we offer.